PROVIDING NON-EMERGENCY MEDICAL TRANSPORTATION
Rocky Mountain Transportation is a trusted provider of non-emergency medical transportation services, with a strong commitment to addressing the distinct needs of individuals facing mobility and behavioral challenges. We are proud to extend our services to cater to both local and long-distance transportation needs within Kootenai, Spokane, and the surrounding counties.
Since our establishment in 2019, Rocky Mountain has successfully assisted numerous clients who face mobility difficulties, memory care issues, and behavioral concerns.
As we have witnessed the increasing demand for support among individuals with behavioral issues, we have been inspired to develop a more dependable, punctual, and readily accessible assisted transportation solution for those in need.
At Rocky Mountain Transportation, our unwavering commitment is to provide safe transportation for patients and residents, ensuring they travel to and from their residences or facilities in a clean, comfortable, and easily accessible vehicle with the proper safety equipment.
Our extensive experience working with families and staff from various hospitals, nursing homes, rehabilitation centers, and behavioral health facilities has enabled us to maintain our focus on delivering exceptional and timely customer service, marked by the compassion that you and your loved ones truly deserve.
Rocky Mountain Transportation serves Kootenai, Spokane, Bonner, Stevens, Shoshone Counties and more.
Our Mission
To provide you with a unique, cost effective, and reliable transportation solution that meets individual needs while accommodating facility policies and concerns. We accomplish our Mission through:
- Effective strategic planning with an emphasis on controlled growth
- Recruiting, training, and retaining competent and capable staff and employees
- Utilizing state of the art ADA-compliant vehicles and equipment
- Developing effective and mutually beneficial strategic partnerships throughout our community
- Maintaining a flexible posture poised to adjust to various client, facility, and market needs
We are continuously striving to implement effective strategies for enhanced training, integrated technologies, and managerial support and communication. Because we provide local and long-distance transportation, effective planning and communication between dispatch and key facilities is paramount.
We continuously work on enhancing our scheduling and traffic management in an effort to reduce travel and wait times while increasing efficiency. We work to adapt and implement policies and procedures to support our mission, to analyze and advise on transportation issues, evaluate scheduling conflicts, negotiate and correspond with carriers, vendors, and strategic partners.
Dispatchers will receive extensive instruction on using our technological integration systems designed to support our growing scheduling and logistical demands. Dispatchers are responsible for the following:
- Customer intake
- Preparation of daily schedules and trip manifests
- Effective driver management and scheduling
- Trip management and oversight
- Coordination with facility personnel
Question? Ready to make a reservation? Contact us for details. We look forward to serving you!
Rocky Mountain Transportation is an Equal Opportunity Employer headquartered in Bonners Ferry, ID, and a proud member of the United Medial Transportation Providers Group (UMTPG). We are committed to hiring and developing employees of character and professionalism to support our corporate culture of integrity, continuity, and sustainability.
On behalf of our leadership team and all of Rocky Mountain Transportation, we welcome the opportunity to meet, greet, and learn how we can serve your needs. Contact us with question or to make your reservation at (208) 610-4428.